Frequently Asked Question

General

  • Why choose RedRock HNT miner?

    RedRock HNT Miner M100 is a high-performance Hotspots miner.

          Security with ECC608 chip.

          Come with a higher gain antenna, earn more HNTs. 

          High-performance with Build-in Qual-core Cortex-A72(ARM V8)64-bit SoC @ 1.5GHz CPU, 2GB RAM and 32GB eMMC. 

  • When will your M100 be available?

    M100 is currently developing, not available for pre-order before Helium approved. It estimates to pre-order in May 2022.

  • Which frequency model should I purchase?

    Please refer to:

    County registration domain list: https://github.com/helium/miner/blob/master/priv/countries_reg_domains.csv

    Please note, some countries do not have a suggested frequency which typically means that LoRaWAN is not permitted or illegal. You will need to double check with your local authority for local laws and regulations before purchasing a hotspot.

  • What happens if my hotspot is faulty or damaged on arrival?

    If your device arrives damaged or faulty, we can issue a refund or send you a replacement. Please email Support@techredrock.com to arrange this.

Account

Helium Network

Hotspots

  • Do I Have To Actively Participate to Earn Rewards Once My Hotspot is Deployed?

    No. Once your Hotspot is completely deployed and fully synced with the Helium blockchain, you as the owner are not required to do anything else in order to earn $HNT. Your Hotspot will perform all of the above activities on its own while it runs.

  • Where should I place my hotspot?

    Please place your hotspot by the window, if you have more than one hotspot, make sure you place them at least 300m away each other, do not place two hotspots in the same house, as it will only reduce your potential earnings.

    The higher up you place your hotspot, the better! Make sure there are no obstacles close by.

    Check out place to identity the best location to place your hotspot at Hotspotty2.0

HNT

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