Private Policy

Welcome! We’re so happy you’re here, and we can't wait to serve you, but before you use our product, please read this Privacy Policy carefully.

1. Information we collect:

We collect the following types of information

Profile: Your username, password and email address along with any other contact information you share when creating a profile with us. This information will be used to contact you directly to fulfill any orders as well as answer any questions and concerns.

Payment and transaction: You must fill payment information when ordering. Your payment information is safe and secure and will be used fulfill your order. We do not save your card information in our system.

Communication and other information you provide: We collect any information you provide for creating profiles to better communicate and market. We use all methods of communication available to us, such as email, to answer all your questions as well as improve our platform. Your ratings and reviews will also be kept for others to view.

2. How do we collect information?

We collect information directly from you, as well as automatically through our systems and your use of our service.

Information you give directly to us: Most of the information we collect are given directly by you. They include: your contact details, payment information, communication records, customer service requests, any questions submitted, and any ratings and reviews left on restaurants. You can decide how much you want to share with us. For example, ratings and reviews are optional, but certain elements are required for transaction such as your payment information.

3. How we use your information

  • Provide best quality product to customers
  • Improve the customer experience by taking a proactive approach in solving
  • Respond timely to your inquiries, questions, and requests
  • Maintain and improve our platform from performing tests and analytics. This will also allow us to develop new features and services in future.
  • Provide safety and security to our platform and to you. We can diagnose any problems in our platform or services. We can detect fraud and other harmful activities, and consequently improve our security systems.
  • Communicate with you directly on important services updates or changes when needed. We will contact you when we have updates on our services or terms.
  • Legal and regulatory requirements. We have certain legal obligations to comply.
  • Enforce our rights from our terms and this privacy agreement. To ensure the platform is secure and safe for everyone, we may use personal information to monitor, investigate and prevent violations on our terms by both customers and businesses.

4. We share and disclose information

To shipment company when needed to fulfill your orders. For example, you might need to be reached to be told the status of your order, or if there has been a delay or cancellation.

To third parties necessary to complete your orders, such as delivery providers or payment processors

To service providers. We disclose your information to service providers and contractors who work on our behalf to ensure our platform and services run smoothly, such as website hosting, fraud detection and advertising and marketing.

Certain information is public, such as your ratings and reviews. Consequently, we suggest you refrain from disclosing any sensitive personal information on our public platforms.

5. Control of your information and storage

You can always update your profile under “your account” for profile settings

Your information is collected and stored safely in the United States. We care about the safety and security of your information. However, to maximize your own safety, use reasonable preventative measures such as changing passwords, especially to complex ones with combination of letters and numbers. Refrain from sharing any sensitive information on our public forum. If you feel that your information may have been compromised, please contact us immediately using the contact us information provided below.

6. Children’s personal information

Our website and platform is not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If you are under 13, please do not provide any personal information on our platform. If you see information shared on our platform from children under 13, please contact us immediately at info@techredrock.com

7. Future changes to privacy policy

We may update this Privacy Policy as necessary to show changes that we made and to comply with legal and regulatory requirements. We will post a notice on our website and may contact you directly via the contact information you provided. We will provide you with an appropriate notice of at least 30 days before the effective date (seen at the top)

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